Shipping policy

Last Updated: September 2025

This policy comes from Section 3 of our Terms and Conditions.

3.2 Title and Risk of Loss

Title and risk of loss transfer to you upon successful delivery.

3.3 Shipping and Handling

Shipping and handling fees are non-refundable. Carrier selection is at Pranos’s discretion. Delivery times are estimates only and may be delayed by carriers, customs, or events outside Pranos’s control.

3.4 International Duties

International orders may be subject to duties, VAT, or customs fees. You are solely responsible for paying these charges.

Questions

Email support@pranos.ai.