Frequently Asked Questions
1. Is this system compatible with my car?
Our system is compatible with most car makes and models, depending on two main factors: the size of your window and whether one of our mounts can be installed in your vehicle. For the rear side window version, we offer two mounting options: a headrest pole mount, compatible with most car models, or a ceiling mount that attaches to a glass roof, which accommodates a wide range of vehicle configurations. During checkout, we take your car's make and model to custom-cut the screen module, ensuring it perfectly fits your window pattern. For front and rear windshield versions, vehicles must have a sunroof or glass section in the roof for secure mounting. Please refer to our compatibility guide for further details or contact us for assistance.
2. Is the car window display system transparent?
The first version of HoloGlass is 100% opaque, providing a crisp 1080p Full HD display. A future premium upgrade will offer display film that alternates between opacity and transparency, requiring professional installation by an electrician.
3. Can I display ads?
Yes, all content on the Pranos system is user-generated. You can upload your own ads or media to broadcast on your displays. Pranos does not access your system; it operates in a local environment, so you have full control over the content you display.
4. Is it easy to install?
Yes, installation is simple. The HoloGlass kit is designed to be plug-and-play, with mounts that are easy to install and remove when not in use. The screen module is also easy to adhere to the window and can be removed as needed. Installation typically takes around 15-20 minutes.
5. Is the film reusable?
Yes, the screen module for the rear side and rear windshield is made of a durable polymer, allowing it to be reused multiple times.
6. What type of content does it support?
Our system includes 64GB of storage, allowing you to add and delete content to manage space. It supports all major video formats, so you can create a playlist of videos and images that will broadcast seamlessly.
7. How many windows can one HoloGlass system convert to a full HD display?
Each HoloGlass system converts one car window to a Full HD display. To convert additional windows, you will need to purchase multiple HoloGlass kits.
8. Does my current window tint affect the system?
Window tint does not interfere with our car window display system, as it’s optimized for low-light or evening use. We recommend a tint with more than 15% Visible Light Transmission (VLT) for the best viewing experience.
9. Is this legal?
The Pranos HoloGlass display system serves as a medium for communication, similar to speakers or TVs. While we provide the hardware for broadcasting content, Pranos does not control or endorse the displayed content. The system operates in a closed environment, with all content choices made by the user. Users are responsible for ensuring their content complies with applicable laws and regulations. We also recommend using the system only while parked to avoid any potential distractions. Our terms and conditions clarify that users assume full responsibility for the content they choose to display.
10. What is the power source for the system?
The HoloGlass system includes an adapter and inverter, allowing you to connect to your car’s 12V cigarette socket or a 110V outlet if your vehicle has one. The system also has a 2-hour battery life for short-term, portable use, though it runs brighter when connected to a power source.
11. Can I switch the content while it's broadcasting?
Yes, you can control your media easily through the Pranos app. This allows you to change videos, pause, play, and even loop playlists or videos for a continuous display.
12. How long does it take to install the system?
Installation is quick and easy. The HoloGlass kit is designed to be plug-and-play, and most users complete the setup within 15-20 minutes. Instructions are included to guide you through the process, whether you’re using the headrest or ceiling mount.
13. Do you accept returns?
Yes, we accept returns within 15 days of delivery. To qualify, the system must be mailed back with all original components in the box. Please contact our support team (admin@pranos.ai) to initiate a return and receive a return authorization.