Privacy Policy for Pranos App

Effective Date: September 25, 2024

At Pranos, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights in relation to it. By using the Pranos app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following information when you use our app:

• Name/Username
• Email Address

This information is collected when you create an account, interact with the app, or communicate with us.

We do not collect or have access to any content uploaded through the app (e.g., videos or media), as all content is transferred locally to your Hologlass display system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your user account
• To communicate with you regarding your account, app updates, or customer support
• To improve and personalize your experience with the app
• To comply with legal obligations and resolve disputes

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Content and Media Uploads

All media (such as videos) that you upload through the Pranos app is transferred directly and locally to your Hologlass display system. Pranos does not store or have access to any media uploaded through the app.

4. Legal Basis for Data Collection (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data we collect and the specific context in which we collect it. We will only collect your information when:

• We have your consent to do so
• We need the data to perform a contract with you (e.g., providing access to the app)
• It is in our legitimate interest to do so (e.g., to communicate with you)
• We are required to comply with legal obligations

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with services. You may request to delete your data or close your account at any time by contacting us at [Insert Contact Email].

6. Your Rights (GDPR and CCPA Compliance)

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the information we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete data we hold about you.
• Right to Erasure: You can request the deletion of your data, under certain conditions.
• Right to Restrict Processing: You have the right to restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to our processing of your personal data in some circumstances.

To exercise these rights, please contact us at admin@pranos.ai . We will respond within 30 days of receiving your request.

7. Data Security

We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Third-Party Services

Currently, Pranos does not use third-party services for data collection or processing. If this changes in the future, we will update this Privacy Policy accordingly and ensure transparency regarding how your data is handled.

9. Children's Privacy

The Pranos app is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us, and we will take steps to delete it.

10. International Data Transfers

If you are accessing the Pranos app from outside of the United States, please be aware that your information may be transferred to, and processed in, the United States. By using our app, you consent to the transfer of your personal data to the United States, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

admin@pranos.ai
Pranos Inc

Pranos Terms and Conditions

Last updated: October 2024

1. Introduction

These Terms and Conditions ("Terms") govern your access and use of the Pranos Hologlass Kit, associated software, and all related services ("Services") provided by Pranos Inc. ("Pranos"). By placing an order, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. This establishes a legally binding agreement between you and Pranos. If you do not agree to these Terms, you may not access or use the Services.

2. Pre-Order Agreement for Past Customers

2.1 Previous Pre-Orders:
Pranos previously offered pre-orders for the Pranos Hologlass Kit. These pre-orders allowed customers to secure their spot in the queue for priority delivery. New pre-orders are no longer being accepted, but customers who placed a pre-order in the past are bound by these terms regarding refunds, cancellations, and final payments.

• Refundable Deposits: If you placed a pre-order before this update, your deposit remains refundable before shipment of the Kit. If you request a refund, you will forfeit your place in the queue.

• Final Payments: For those who placed pre-orders, you will be notified when the Kit is ready to ship. The deposit will be applied to the final purchase, and you will be invoiced for the remaining balance, including taxes and shipping costs.

2.2 Direct Orders (Current):
For customers who are placing direct orders now, full payment, including taxes and shipping, is required at the time of purchase. By placing a direct order, you agree to be bound by these Terms.

3. Payments, Shipping & Handling

3.1 Payments:
When Services are available, Pranos will charge your approved payment method for the full cost of the Kit, accessories, shipping, and taxes. Payments will be processed via ACH, debit, or credit card. You must ensure your payment method is kept up to date.

3.2 Title Transfer:
Title to the Pranos Hologlass Kit and accessories transfers to you upon successful delivery. Pranos retains ownership until the Kit is delivered.

3.3 Non-refundable Shipping & Handling:
Shipping and handling fees are non-refundable. Pranos will select the carrier, and delivery may require a signature. Estimated delivery times will be displayed in your Pranos account.

4. Refunds, Cancellations, and Returns

4.1 Refundable Deposit:
For customers with pre-orders, deposits remain refundable before shipment. After shipment, refunds are governed by the return policy below.

4.2 Return Policy:
You may return an undamaged and unopened Pranos Hologlass Kit within 30 days of receipt for a full refund, minus shipping fees. Kits that are opened or damaged may be subject to a restocking fee or denial of refund.

4.3 Cancellation and Refunds for Pre-orders:
If Pranos alters the product or pricing within 12 months of accepting your pre-order, you may cancel and receive a refund based on a straight-line depreciation model.

5. User Responsibility and Safe Usage

5.1 No Use While Driving:
The Pranos Hologlass Kit is not intended for use while driving. The opaque display obstructs rear visibility and may cause distractions, leading to accidents. Users are prohibited from using the Kit while driving and assume full responsibility for any legal or safety consequences resulting from improper use.

5.2 Content Responsibility:
Users are solely responsible for all content broadcast using the Pranos Hologlass Kit. Pranos does not monitor or control content and is not liable for claims, disputes, or damages arising from offensive, explicit, or illegal content displayed via the Kit.

5.3 Compliance with Local Laws:
Users must comply with local, state, and federal regulations regarding content broadcasting, vehicle safety, and public decency. Misuse of the device for unlawful or prohibited content may result in legal action against the user.

6. Third-Party Liability and Claims

6.1 Distraction and Accident Liability:
Pranos is not responsible for third-party claims or incidents (such as accidents or distractions) caused by the use of the Pranos Hologlass Kit. This includes any claims by drivers or pedestrians distracted by the content broadcast via the Kit.

6.2 Visibility Disclaimer:
The Kit reduces rear visibility due to its opaque display. Users assume full responsibility for any accidents or incidents caused by reduced visibility and are advised to use the Kit only when the vehicle is legally parked in a safe location.

7. Content and Broadcasting Liability

7.1 Prohibited Content:
Broadcasting illegal, offensive, or explicit content using the Pranos Hologlass Kit is strictly prohibited. Violation of this clause may result in termination of Services without a refund.

7.2 Indemnification:
You agree to indemnify and hold Pranos harmless from any claims, damages, or disputes resulting from content broadcast using the Pranos Hologlass Kit, including third-party claims arising from prohibited or inappropriate content.

8. Limited Warranty

8.1 Warranty Coverage:
The Pranos Hologlass Kit is covered by a one-year limited warranty against manufacturing defects. Disassembly, alteration, or tampering with the Kit voids this warranty.

8.2 Exclusions:
This warranty does not cover damage caused by misuse, accidents, improper installation, or any violations of these Terms.

9. Binding Arbitration and Dispute Resolution

9.1 Mandatory Arbitration:
You and Pranos agree to resolve any disputes arising out of or related to the Pranos Hologlass Kit or Services exclusively through binding individual arbitration, not through court proceedings. Class action lawsuits or class-wide arbitration are waived. All disputes must be resolved individually, and no consolidated or class proceedings are allowed.

9.2 Class Action Waiver:
By agreeing to these Terms, you waive your right to participate in any class action lawsuits. All disputes will be handled on an individual basis, and you agree not to participate as a plaintiff or class member in any class or representative action.

9.3 Opt-Out Option:
You may opt out of this arbitration and class action waiver by notifying Pranos in writing within 30 days of purchase. If you opt out, you retain the right to pursue claims in court but will forfeit the benefits of arbitration.

10. Limitation of Liability

Pranos’s liability for any claims arising from the use of the Pranos Hologlass Kit is limited to the amount you paid in the six months preceding the claim. Pranos is not liable for indirect, incidental, special, or consequential damages.

11. Compliance and Privacy

11.1 Privacy Policy:
Pranos collects minimal personal data (name and email) in accordance with its Privacy Policy. You may request to delete your account at any time, and Pranos does not track the Pranos Hologlass Kit’s usage or control content, as the system operates locally. Pranos is not responsible for the content broadcast through the Kit.

11.2 Account Information:
To create an account, users must provide their name and email. No additional personal information is collected. You may delete your account at any time by contacting Pranos support.

12. Governing Law and Severability

This Agreement is governed by the laws of the State of California. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force.

13. Contact Information

For assistance or questions, please contact our support team:
Email: support@pranos.ai
Phone: (415) 754-8430