Privacy Policy

Privacy Policy for Pranos App

Effective Date: September 25, 2024

At Pranos, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights in relation to it. By using the Pranos app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following information when you use our app:

  • Name/Username
  • Email Address

This information is collected when you create an account, interact with the app, or communicate with us.

We do not collect or have access to any content uploaded through the app (e.g., videos or media), as all content is transferred locally to your Hologlass display system.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your user account
  • To communicate with you regarding your account, app updates, or customer support
  • To improve and personalize your experience with the app
  • To comply with legal obligations and resolve disputes

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Content and Media Uploads

All media (such as videos) that you upload through the Pranos app is transferred directly and locally to your Hologlass display system. Pranos does not store or have access to any media uploaded through the app.

4. Legal Basis for Data Collection (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data we collect and the specific context in which we collect it. We will only collect your information when:

  • We have your consent to do so
  • We need the data to perform a contract with you (e.g., providing access to the app)
  • It is in our legitimate interest to do so (e.g., to communicate with you)
  • We are required to comply with legal obligations

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with services. You may request to delete your data or close your account at any time by contacting us at [Insert Contact Email].

6. Your Rights (GDPR and CCPA Compliance)

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the information we hold about you.
  • Right to Rectification: You have the right to correct any inaccurate or incomplete data we hold about you.
  • Right to Erasure: You can request the deletion of your data, under certain conditions.
  • Right to Restrict Processing: You have the right to restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You have the right to object to our processing of your personal data in some circumstances.

To exercise these rights, please contact us at admin@pranos.ai . We will respond within 30 days of receiving your request.

7. Data Security

We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Third-Party Services

Currently, Pranos does not use third-party services for data collection or processing. If this changes in the future, we will update this Privacy Policy accordingly and ensure transparency regarding how your data is handled.

9. Children's Privacy

The Pranos app is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us, and we will take steps to delete it.

10. International Data Transfers

If you are accessing the Pranos app from outside of the United States, please be aware that your information may be transferred to, and processed in, the United States. By using our app, you consent to the transfer of your personal data to the United States, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

admin@pranos.ai
Pranos Inc